Toronto · Managed security services
Managed security services in Toronto
Our analysts investigate alerts and coordinate approved response actions across the systems in scope. Managed security brings monitoring, vulnerability management and reporting together with clear coverage and escalation responsibilities.
Managed security services for Toronto and GTA organizations, from North York to downtown: 24/7 MDR, vulnerability management and incident response.
- BBB A+ accredited
- 18 years in business
- Mon to Fri 9 to 6, Sat 10 to 2
Get your managed security proposal
Tell us your team size, systems and coverage needs. We define responsibilities, response targets and fees through discovery; keep credentials and incident evidence out of this form.
Please do not share passwords or other sensitive details here. We never sell your contact information and we comply with Canadian privacy law
(privacy policy).
What managed security gives you
Threat investigation and containment
Analysts and approved playbooks coordinate response within the agreed coverage and authority.
Vulnerabilities tracked through remediation
Recurring assessment, prioritized fixes and verification records show progress and remaining exposure.
Evidence for compliance
Logging, monitoring and reports mapped to SOC 2, PCI DSS, PHIPA, PIPEDA and ISO 27001.
A report you can read
One page for owners and boards every month, full detail for your IT team.
What is included in our managed security services
Choose the components your systems need. The Agreement identifies coverage, analyst responsibilities, automation and escalation.
- Managed detection and responseSupported endpoint, identity, email and cloud signals with scoped 24/7 analyst triage and approved containment.
- Vulnerability managementApproved recurring or continuous scans, risk-based prioritization and coordinated patching.
- Dark web monitoringAvailable breach-intelligence sources checked, findings validated and account actions authorized.
- Email securityImpersonation protection, DMARC enforcement and a report button routed to analysts.
- Backup and ransomware readinessImmutable backups with tested restores.
- Incident responseCustom proposal, named contacts, technical response and coordination with your privacy, legal and insurance advisers.
- Security awarenessQuarterly training and phishing simulation available as an add-on.
- Monthly executive reportingThreats, vulnerabilities, exposures and next steps in one page, plus a quarterly review.
Managed security services: fees quoted in writing
Custom-scoped engagements; proposal after discovery. The quote separates onboarding, recurring coverage and third-party dependencies.
Managed security for small business
By proposal, monthly
Companies with 5 to 100 staff that need real protection and questionnaire-ready evidence
- Managed detection and response
- Vulnerability management
- Email security and DMARC
- Backup verification
- Monthly executive report
Managed security for regulated organizations
By proposal, monthly
Healthcare, legal, finance, public sector and SaaS with compliance obligations
- Everything in the small business program
- Extended log retention and cloud monitoring
- Dark web and credential monitoring
- Incident response plan and retainer
- Framework-mapped reporting and quarterly review
Third-party tooling is listed at cost in your proposal. Billing units, coverage and response targets are confirmed in writing.
Detection and response
Security operations with clear response ownership
Managed security services in Toronto with people watching the alerts
Get trained analysts watching your systems and acting on real threats, not only software sending alerts. Managed security services in Toronto combine 24/7 monitoring, managed detection and response (MDR), vulnerability management, email security, backup readiness and incident response, run for your business by a managed security service provider (MSSP). Canada Create has worked with Toronto organizations from its office at 126 Willowdale Ave., Suite #3, in Toronto, since 2008, and is a BBB Accredited Business with an A+ rating. The agreement identifies monitored assets, service hours, severity-based response targets, containment authority and escalation contacts. No service can promise that every threat is detected or contained.
The service covers six areas of work, scoped to your environment:
- Managed detection and response: endpoint, identity, email and cloud alerts triaged by analysts, with approved containment.
- Vulnerability management: recurring scans, prioritized findings and coordinated patching.
- Credential monitoring: breach exposure checks for your domains and staff accounts.
- Email security: filtering, impersonation protection, SPF, DKIM and DMARC.
- Backup and ransomware readiness: backup coverage reviews and restore tests.
- Incident response and reporting: an agreed response lead, written timelines and monthly executive reports.
What managed security includes
Managed detection and response (MDR)
We deploy and manage endpoint detection and response on the supported devices in scope, with Microsoft 365 or Google Workspace identity signals, email protection and cloud logs where configured. Analysts triage the agreed telemetry around the clock. Approved playbooks define when people or automation may isolate a device, disable an account or block a sender, and when client authorization is required. Collection gaps, licensing limits and unsupported assets remain visible.
Vulnerability management
We scope recurring or continuous vulnerability scanning across approved external and internal assets, then prioritize findings using exploitability, exposure, business impact and available fixes. Patching is coordinated with your IT provider or implemented by us where authorized, with change windows and verification. A penetration test can investigate exploitable paths in greater depth; scanning and remediation tracking do not replace that work or ensure that every gap stays closed.
Dark web and credential monitoring
Credential-exposure monitoring checks available breach intelligence and other permitted sources for agreed domains, executive identifiers and employee accounts. A finding prompts validation, affected-account review and approved reset or MFA actions. Coverage is limited to accessible sources; an absent alert does not prove that credentials have never leaked.
Dark web monitoring is useful only when someone acts on what it finds. Each alert is reviewed before it reaches you, so you hear about exposures tied to your agreed domains and people rather than every mention of your company name. When a staff password, personal email or session data appears in a breach collection, we confirm which account is affected, check whether that password is still in use in your environment, and work with your IT lead to reset it, review recent sign ins and confirm MFA is turned on. Your monthly report lists findings, the actions taken and any accounts still waiting for a reset, so leaders can see that exposures were closed rather than just noticed.
Email security and phishing defence
We configure filtering, impersonation protection, SPF, DKIM and DMARC for the agreed mail environment, and can route a reporting button to the response team. Authentication and enforcement reduce certain forms of domain spoofing; they do not prevent every lookalike-domain, display-name or compromised-account attack. Sending sources and alignment are checked before policy changes.
Backup and ransomware readiness
We review backup coverage, separation, access and retention, and can implement immutable backup controls and restoration tests where supported and included. Recovery exercises check selected systems and dependencies against agreed objectives. Ransomware can also involve stolen data and disrupted operations, so a backup alone does not settle the incident or ensure recovery.
Incident response
An incident-response scope identifies the lead, contacts, covered systems, response targets and authorized containment or investigation work. We coordinate technical evidence and recovery with your team, insurer and counsel. Your responsible privacy or legal advisers determine notification duties under PIPEDA and applicable provincial legislation and approve external communications. Active-incident availability and specialist dependencies are confirmed before a new engagement begins.
Incident response moves faster when the preparation is done before anything goes wrong. During onboarding we agree who can authorize containment steps such as isolating a laptop, disabling an account or blocking a sender, how your team reaches the response lead, and where logs and evidence will be kept. When an incident starts, you work with the agreed lead, receive a written timeline of what was seen and done, and get plain language updates you can share with owners, your insurer and counsel. After recovery, a short review records the cause where it can be determined, the gaps it exposed and the changes agreed to reduce the chance of a repeat.
Built for small companies and regulated organizations
A 25-person accounting firm and a 400-seat SaaS company have different systems, dependencies and risk priorities. We fit managed security around those needs and the internal or external IT team already involved. For healthcare, legal, financial services, public sector and technology organizations, agreed monitoring and reporting can support evidence requirements under PHIPA, PIPEDA, SOC 2, PCI DSS, ISO 27001 or relevant OSFI guidance. Your advisers and assessors identify applicability; the service does not by itself establish compliance, certification or insurance eligibility.
What you see every month
A concise monthly executive report summarizes detected events, response actions, vulnerabilities, credential exposures, commissioned backup tests and recommended priorities. Supporting technical records show coverage, unresolved items and the evidence behind each status. Quarterly reviews connect this record to the next decisions. AI may assist analysis and reporting within approved information-handling arrangements; our team reviews deliverables with technical judgement and presents them for your approval. Runtime response automation follows the agreed playbooks.
What managed security services cost in Toronto and what changes the fee
Custom-scoped engagements; proposal after discovery. Recurring fees may be structured per user, per device or around the agreed environment, with onboarding and third-party tooling identified separately. Coverage, telemetry volume, retention, response responsibilities and reporting needs affect the quote. A cyber security audit can establish a useful starting point when the current position is unclear. The agreement states the scope and any service-specific response targets.
Investigating a missing alert? Follow the managed SOC event-trace guide to distinguish a collection, normalization, detection or response gap.
Related guides: choosing a cyber security company and securing your WordPress website.
How to compare managed security providers in Toronto
- Who watches the alerts? Ask whether analysts triage alerts at all hours, and who leads your account.
- What is covered each month? Ask for the list of monitored assets, telemetry sources and reports, and how coverage gaps are shown.
- Who may act in an incident? Containment authority, escalation contacts and response targets should be written down before onboarding.
- Who owns the accounts and data? Security tools, logs and evidence should stay accessible to your organization.
- Can you check their standing? Read their Google reviews, check BBB standing and ask how long the provider has worked with organizations like yours.
Be careful with any provider that promises to stop every attack. Detection and response reduce risk; no service removes it.
Get your managed security proposal
Request your custom proposal. Call (416) 273-9030, Monday to Friday, 9 am to 6 pm, and Saturday, 10 am to 2 pm. After hours, our 24/7 AI agent answers the toll-free line, +1 (800) 808-9235, and we’ll follow up the next business morning. Standard team support targets a response within 24 to 48 hours on business days. Contracted security monitoring and incident escalation use their separately agreed service arrangements. Part of our cyber security services for Canadian businesses.
Talk to a strategist
Ready when you are?
Request a custom proposal
Tell us your goals, budget and timeline. You get a custom proposal and a named strategist, so your next stage of growth starts now.
How managed security onboarding works
Onboarding follows the inventory, access, deployment dependencies and approved coverage. The proposal confirms milestones and response arrangements.
- Assessment and proposal Discovery
Inventory of people, devices, cloud and current controls. Written proposal.
- Deployment Approved deployment
Endpoint agents, identity and email integrations, log collection and backup verification.
- Baseline and tuning Validation and tuning
Alert tuning against your normal activity so real threats stand out.
- Steady-state monitoring Ongoing
Agreed 24/7 triage and response playbooks, with vulnerability management and coverage checks.
- Reporting and review Monthly and quarterly
Executive report each month and a review call each quarter.
Why Canada Create for managed security
Analysts and approved automation
People investigate and apply technical judgement; automation supports detection and authorized response.
BBB Accredited, A+
Accredited by the Better Business Bureau with an A+ rating.
Regulated industry reporting
Reports mapped to the frameworks your auditors and regulators use.
Quoted in writing
Per-user or per-device pricing confirmed before onboarding. Request a proposal.
Managed security services Toronto: questions buyers ask
What is managed detection and response?
Managed detection and response, or MDR, pairs detection software on your devices and accounts with analysts who investigate the alerts and coordinate approved response actions. The service watches agreed endpoint, identity, email and cloud signals. Approved playbooks set out when a device can be isolated or an account disabled, and when your authorization is needed first.
Is MDR better than EDR on its own?
EDR is the detection and response software installed on each device, while MDR adds people who triage what that software reports and act on it. With EDR alone, someone on your side has to read every alert and decide what to do. Under Canada Create's MDR service, we deploy and manage EDR on the supported devices in scope as part of the service.
What is the difference between MDR and an MSSP?
An MSSP, or managed security service provider, can run a broad range of security functions, while MDR is focused on detecting threats and responding to them. Labels vary between vendors, so compare the written scope: which assets are monitored, service hours, response targets, containment authority and escalation contacts.
How does managed detection and response work after onboarding?
Analysts triage the agreed telemetry around the clock and follow playbooks you have approved. When an alert matters, they can isolate a device, disable an account or block a sender within the authority set out in the agreement, and contact your escalation list for anything outside it. Collection gaps, licensing limits and unsupported assets are reported so you can see what is not covered.
What does managed detection and response cost?
The fee depends on the number of devices and users, which signals are monitored, log retention, and add-ons such as credential monitoring or an incident response retainer. Third-party tooling is listed at cost in the proposal, and onboarding is shown apart from recurring coverage. Canada Create confirms the price in writing after discovery.
How is MDR different from a SIEM?
A SIEM is a system that collects and correlates logs, and it still needs people to decide which events matter and what to do about them. MDR supplies that human layer, with analysts and approved response actions tied to the systems in scope. Where a SIEM is part of your environment, the managed security agreement sets out who is responsible for it.
Can managed detection and response cover Microsoft 365 or Google Workspace?
Yes, identity signals from Microsoft 365 or Google Workspace can be included alongside endpoint, email and cloud logs where they are configured. Suspicious sign-ins can then lead to an approved account action. Licensing limits that affect what can be collected are flagged during onboarding.
Why is managed detection and response important for a smaller organization?
Security tools raise alerts at all hours, and a small team rarely has someone free to investigate each one. MDR connects those alerts to people and response steps tied to the systems your business depends on. No service can detect or contain every threat, which is why the agreement spells out coverage and escalation in plain terms.
Know who responds when an alert matters
Connect detection, investigation, containment and recovery responsibilities before an incident tests them.