Last Updated: October 26, 2025
Effective Date: October 26, 2025
1. Introduction
Canada Create™ (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable in Ontario, the Personal Health Information Protection Act (PHIPA).
By using our website www.CanadaCreate.com or engaging our services, you agree to the practices described in this Policy.
2. Scope and Application
This Policy applies to all personal information handled by Canada Create™ in the course of our business operations within Ontario and throughout Canada. If we process or store personal health information on behalf of clients or partners in Ontario, we comply with PHIPA’s additional safeguards for health-related data.
3. Definitions
- “Personal Information” means information about an identifiable individual, other than business contact information.
- “Personal Health Information” (under PHIPA) means identifying information about an individual’s physical or mental health, healthcare history, or payment for healthcare services.
- “Processing” includes collecting, recording, using, storing, transferring, or disposing of personal information.
4. Information We Collect
We collect only the information necessary to provide our professional services, maintain client relationships, and meet legal obligations. This may include:
4.1 Contact and Account Information
Name, company, email address, phone number, and mailing address.
Purpose: To communicate with clients, manage accounts, deliver services, and respond to inquiries.
4.2 Service and Transaction Data
Information related to services requested, contracts, invoices, or payment records.
Purpose: To perform our obligations, manage billing, and maintain accurate business records.
4.3 Technical and Website Usage Data
IP address, browser type, operating system, referring URL, and pages visited.
Purpose: To improve website functionality, security, and analytics.
4.4 Optional or Sensitive Information
Information voluntarily provided for specific projects (e.g., legal, marketing, or consulting data).
Purpose: To fulfill professional services under explicit consent.
5. Consent and Legal Basis
We collect, use, and disclose personal information with your knowledge and consent, express or implied, unless otherwise permitted or required by law. You may withdraw consent at any time, subject to legal or contractual restrictions. Withdrawal may affect our ability to provide certain services.
6. Use and Disclosure of Personal Information
Your personal information may be used or disclosed for the following purposes:
- Providing, maintaining, and improving our services;
- Communicating with you regarding your account, projects, or inquiries;
- Processing payments and issuing invoices;
- Complying with regulatory, tax, and legal obligations;
- Protecting against fraud, unauthorized access, or misuse of information.
We may share data with trusted service providers, including secure cloud hosts, analytics platforms, or professional advisors, who assist us in delivering our services. These providers are contractually required to protect your information in accordance with this Policy and Canadian law.
Canada Create™ does not sell, rent, or trade personal information under any circumstances.
7. Retention and Storage
We retain personal information only as long as necessary to fulfill the identified purposes or to meet legal, accounting, or regulatory obligations. Once no longer required, data is securely deleted, anonymized, or destroyed in compliance with Ontario and federal privacy requirements.
8. Security Measures
We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle, including:
- Encrypted storage and secure data transmission;
- Role-based access control and authentication systems;
- Routine system monitoring and employee training on privacy practices.
If a data breach occurs, we will promptly notify affected individuals and the Office of the Privacy Commissioner of Canada in accordance with PIPEDA requirements.
9. Your Rights
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete data;
- Withdraw consent for future data use (subject to legal restrictions);
- Request deletion or anonymization of data no longer required;
- File a complaint with the Office of the Privacy Commissioner of Canada or, for health-information matters, the Information and Privacy Commissioner of Ontario.
10. Cookies and Analytics
We use cookies and similar technologies to enhance site performance and user experience. Cookies help remember preferences and improve analytics. You can manage or disable cookies in your browser settings, though this may affect site functionality.
11. Third-Party Links
Our website may include links to third-party sites. Canada Create™ is not responsible for the privacy or content practices of those sites. Please review each site’s privacy policy before providing personal information.
12. Cross-Border Data Transfers
When personal information is transferred outside Ontario or Canada, we ensure that appropriate contractual and technical safeguards are in place to maintain an equivalent level of protection as required by Canadian privacy law.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. The most current version will always be available on www.CanadaCreate.com. Continued use of our website or services after updates constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Privacy Officer
Canada Create™
Email: info@CanadaCreate.com
Website: www.CanadaCreate.com
If your concern is not resolved, you may contact:
Office of the Privacy Commissioner of Canada
https://www.priv.gc.ca
or
Information and Privacy Commissioner of Ontario
https://www.ipc.on.ca
This Privacy Policy complies with PIPEDA, PHIPA (Ontario), and Canadian privacy standards applicable to professional and service-based organizations.
