GBP agency · Toronto
Google Business Profile management in Toronto
Google Business Profile optimization and Google My Business management for Toronto businesses: categories, services, photos, posts, review responses and map pack tracking, kept consistent with your website.
Your Google Business Profile is often the first thing a local customer sees. We optimize it, keep it active, respond to reviews, fix suspensions and duplicates, and report calls and direction requests every month. Canada Create™ has managed local search since 2008, from our office in Toronto.
Get a free profile review
Send your business name and the searches you want to appear for. A strategist replies within one business day.
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What a well-managed Business Profile produces
More map pack appearances
Categories, services and details that match how customers search, so the profile appears for more of the searches near you.
More calls and direction requests
A complete, active profile with current photos and hours that turns views into calls, bookings and visits.
A review record that builds trust
A steady flow of genuine reviews and a timely response to every one, including the difficult ones.
A profile that stays live
Guideline-safe names and addresses, duplicates removed and suggested edits monitored, so the listing is not suspended or changed without you knowing.
What is included in Business Profile management
Scope is agreed in writing after the free review. You keep primary ownership of the profile at all times.
- Profile auditCategories, services, details, photos, reviews and competitors reviewed against the profiles that outrank you.
- Categories and servicesPrimary and additional categories, services and products chosen from real search behaviour.
- Details and consistencyName, hours, phone, service areas and attributes aligned with your website and key directories.
- Photos and postsCurrent photos of real work and regular posts for offers, events and news.
- Review programA compliant way to ask every customer for a review and a response to every review.
- Suspension and duplicate fixesDuplicates merged or removed, reinstatement and verification handled through the proper channels.
- Edit monitoringSuggested edits by the public or Google watched and corrected.
- Monthly reportCalls, directions, website clicks, reviews and map pack positions in plain language.
How Business Profile management is quoted
We quote after reviewing your profile, because a clean single-location listing needs far less work than a suspended or multi-location one.
Profile review
Free
Your profile compared with the businesses that appear for your target searches, with the gaps listed.
- Category and service check
- Details and duplicate check
- Review and photo check
- Written summary
Ongoing GBP management
Quoted in writing
Monthly optimization, posts, review responses, edit monitoring and reporting for one or more locations. Cost depends on locations, profile condition, review volume and photo and post work.
- Optimization and posts
- Review program
- Edit monitoring
- Monthly report
Local SEO campaign
From CAD 1,500/month
Organic rankings and the map pack together, with Business Profile work included where the written plan says so.
- Profile and website aligned
- Citations and consistency
- Map pack tracking
- One report
Standalone management is quoted in writing after the free review. Setup work such as duplicate fixes or access recovery is listed apart from monthly management, the profile itself is free from Google, and any ad spend is paid to Google separately.
Local search, done properly
How we manage Google Business Profiles in Toronto
What Google Business Profile management is
Your Google Business Profile, still called Google My Business by many owners, is the free listing that appears in Google Maps and in the map pack at the top of local searches. It carries your name, hours, phone number, directions, photos, reviews and a button to call, book or visit your website. For many local businesses it is seen more often than the website itself. Google Business Profile management is the ongoing work of keeping that listing complete, accurate, active and trusted, so Google shows it for the searches your customers make and people choose you once they see it. Canada Create™ provides Google Business Profile management, Google Business Profile optimization and Google My Business management for Toronto businesses from our office at 126 Willowdale Ave., Suite #3, Toronto.
The work sits between search and customer service. On the search side, it covers the choices that decide which searches you can appear for: categories, services, service areas, the business description and the consistency of your details across the web. On the customer side, it covers what convinces a searcher: photos of real work, recent posts, clear hours and reviews with thoughtful responses. We manage both, because a profile that ranks but looks neglected loses the click to the competitor beside it, and a polished profile that never ranks is seen by almost nobody.
We have worked on local search since 2008, for businesses in Canada and the United States. Our own profile shows its Google reviews live on this page, and we manage your listing with the same process we use for ours.
Do you really need a Google Business Profile?
If customers come to you, or you go to them, the answer is almost always yes. When someone searches on a phone for a service, a service plus “near me” or a service plus a neighbourhood, Google often shows a map with a short list of businesses before any website result. Those listings come from Business Profiles. A business without a verified profile cannot appear there, and a business with a weak profile usually sits below competitors who look more active and more trusted.
A profile also answers the practical questions people have before they call. Are you open now? How do I get there? Do you offer this service? What do other customers say? When those answers are missing or wrong, people move to the next listing. Even businesses that get most of their work from referrals benefit, because referred customers often look you up on Google before they pick up the phone. What they find either confirms the recommendation or raises doubts.
The exceptions are narrow. Google’s guidelines allow a profile for a business that makes in-person contact with customers during its stated hours, either at a location or by travelling to them. A purely online business with no customer-facing location or service area is not eligible. If you are unsure whether your business qualifies, we check that in the free review before anything else, so you never build on a listing that could be removed later.
Is Google Business Profile free, and where do you manage it?
The profile itself is free. Google does not charge to create, verify or update a Business Profile, and there is no paid version that ranks higher in the organic map pack. What costs money is the time and knowledge needed to optimize the profile, keep it active and protect it, which is where management comes in. Ads that appear in Maps and around local results are a separate, paid product with their own budget.
You can manage your profile at business.google.com, or directly in Google Search and Google Maps while signed in to the Google account that owns or manages it. Searching for your business name while signed in usually shows the editing tools right on the results page. Many owners find this confusing because the old Google My Business app was retired and the tools moved. If you cannot find your profile at all, it may be owned by another account, such as a former employee or a previous agency, and access has to be recovered through Google’s ownership request process. We handle that request and keep a record of every step.
Owners also ask whether there is a Google office in Toronto they can visit for help. Google has offices in Canada, but Business Profile support is not offered as a walk-in service. Help comes through the Business Profile Help Centre, the support options inside the profile and the Business Profile community forum. A local agency fills that gap: you get a person who knows your profile, answers the phone and can meet you in Toronto. Our local line is (416) 273-9030, and our toll-free line at +1 (800) 808-9235 is answered 24/7.
How Google decides who appears in the map pack
Google states that local results are based mainly on three factors: relevance, distance and prominence. Relevance is how well your profile matches what someone searched for. Distance is how far your business, or your service area, is from the searcher or the location named in their search. Prominence is how well known and trusted your business is, which Google judges from reviews, links, articles and other information across the web, and from your organic search presence.
You cannot move your office closer to every customer, so management focuses on the two factors you can influence. Relevance improves when your primary and secondary categories, services and description match how customers actually search, and when your website’s location and service pages say the same thing. Prominence improves with a steady flow of genuine reviews, consistent details on the directories and associations Google trusts, and a website that ranks for your services. In a dense city like Toronto, two searchers a few kilometres apart can see different map packs for the same words, so we track positions from several points across the area you serve rather than from one address.
Distance also explains why results change between phones, desktops and locations. A profile that ranks first for a searcher across the street may not appear for someone further away. That is normal, and it is why a single ranking number is misleading. We report a grid of positions so you can see where the profile is strong and where it needs support from reviews, citations and website pages.
What we optimize on your profile
Every profile gets the same foundation, then the effort goes where your listing is weakest. These four areas carry most of the results.
Categories and services
The primary category is the strongest relevance signal on the profile, and Google allows additional categories beyond it. We choose them from the categories your top-ranking competitors use and the services you really provide, then list services and products with plain descriptions that match search language.
Business details and consistency
Your business name as it appears in the real world, without added keywords, plus hours, holiday hours, phone, website, service areas and attributes. The same details are checked on the directories and data sources that feed Google.
Photos, posts and updates
Current photos of your team, premises and finished work, cover and logo images that match your brand, and regular posts for offers, events and news, so the profile shows an active business rather than one that stopped updating years ago.
Reviews and responses
A simple, compliant way to ask every customer for a review, timely responses to every review and a calm process for negative ones. We never buy, incentivize or filter reviews, because Google’s policies prohibit it and it puts the profile at risk.
The business description deserves its own mention. It is where you explain, in your own words, what you do, who you serve and what makes you different. Google’s guidelines ask that it describe the business itself, without links, promotional claims about offers or text stuffed with keywords. We write it for people first, using the words customers use, and keep it consistent with the website.
Tracking ties the work to results. Google Business Profile reports calls, direction requests, website clicks and bookings from the profile, and we add tracking parameters to the website link so visits and enquiries from Maps are measured separately in Google Analytics 4. Your monthly report shows those actions next to your map pack positions for the searches we agreed to target.
Name, address and phone consistency
Name, address and phone number, often shortened to NAP, are the details Google uses to confirm that your business is real and that the listings it finds across the web describe the same company. When the name is written three different ways, an old suite number lingers on a directory or a previous phone number still appears on a supplier site, Google has less confidence in any single version. Customers have the same problem when a directory sends them to a location you left years ago.
We start with your real-world business name, exactly as it appears on your signage, invoices and website. Google’s guidelines say the name on the profile should match that real-world name, and keyword stuffing in business names can lead to suspension, even when competitors seem to get away with it for a while. We then check the address format, the suite or unit number, the main phone number and the website link against your site and the directories that matter in your category, and correct the differences.
Consistency is also about timing. When you move, change your phone system or rebrand, the profile, the website and the main directories should change together. We plan those changes in the right order so the profile does not trigger a fresh verification at the busiest time of your year, and so customers are never sent to an old address.
Reviews: the part customers read first
Reviews influence both where a profile ranks and whether a searcher chooses it. How many there are, how recent they are and what reviewers write about all matter. A profile with a steady stream of detailed, recent reviews usually beats one with a larger but older collection, because searchers want to know how the business treats people today.
Asking for reviews the right way
We set up a simple routine that fits how your business already works: a short message after a job, appointment or purchase, sent by text or email with a direct link to your review form, and a reminder a few days later if needed. Staff get a card or QR code for in-person requests. We never offer incentives for reviews, never ask only happy customers while filtering out others, and never post reviews on anyone’s behalf. Fake or incentivized reviews break Google’s policies, and profiles caught using them can lose reviews or face restrictions.
Responding to every review
Replies show future customers how you treat people. Positive reviews receive a short, personal thank-you that mentions the service where appropriate. Negative reviews receive a calm, factual reply that acknowledges the concern, avoids arguing and invites the reviewer to continue the conversation privately. For regulated professions, replies never confirm that the reviewer was a client or patient. Every reply can be approved by you before it is posted, or we can post routine replies directly and send difficult ones to you first.
Fake and unfair reviews
When a review breaks Google’s policies, such as spam, conflicts of interest, offensive content or reviews from people who were never customers, we report it through the proper channels and follow up with Google support. Not every request succeeds, and Google does not remove reviews simply because they are negative, so we set honest expectations and focus on building enough genuine reviews to put an unfair one in context.
When a business has a wider problem, such as a run of negative press, old complaints ranking for its name or a coordinated attack of reviews, profile management alone is not enough. Our online reputation management service covers what people find about your brand across search results, review sites and social platforms, and it works alongside the profile work described here.
Suspensions, duplicates and verification problems
A suspended or unverified profile disappears from Maps, which can cost a local business most of its calls overnight. The usual causes are avoidable: a business name padded with keywords, an address that is a virtual office or a mailbox, a service-area business showing a home address, duplicate listings created by staff or old agencies, or sudden bulk edits that trigger a review. We audit for all of these before we change anything, merge or remove duplicates through the proper channels, and handle reinstatement requests and video verification when Google asks for them.
Verification itself has become stricter. Google may ask for a video of your premises, signage, tools or equipment and proof that you run the business at that location. We prepare you for what to show, check that your signage and documents match the profile, and make sure the details submitted are the same ones customers see everywhere else.
We also protect the profile from outside edits. Anyone can suggest changes to a public listing, and Google sometimes accepts them. We monitor for suggested edits to your name, hours, category, phone and website, and correct them quickly so customers do not arrive at a locked door or call a wrong number.
Service-area businesses and multiple locations
Businesses that serve customers at their homes or sites, such as contractors, cleaners, movers and mobile services, should hide their street address and list the areas they serve instead. Service areas help Google understand where you work; they do not guarantee rankings everywhere you list. We set them up to match where you really operate and support them with website pages for your main service areas, written about the work you do there rather than copied with a new place name.
Businesses with several locations need one verified profile for each real, staffed location, with its own hours, phone number, photos and reviews, and a matching location page on the website. We manage these together in one account, keep branding and categories consistent, and report each location separately so you can see which ones need attention. Adding a profile for an address where the business does not have staff and signage, such as a virtual office or a mailbox, breaks Google’s guidelines and usually ends in suspension, so we will not do it.
Practitioners in shared offices, such as lawyers, dentists and real estate agents, are a special case. Google’s guidelines allow individual practitioner profiles in some situations, but the rules on names, categories and shared addresses are specific. We review the structure of your practice before creating anything, so individual and business profiles support each other instead of competing.
Posts, products, questions and bookings
The profile has more features than most owners use. Posts can announce offers, events and updates and keep the profile looking active. Products and services can be listed with descriptions. Where Google shows questions from the public, they should be answered promptly by you, so a stranger’s guess does not become the official answer. Booking links, menus and order links can send customers straight to action. Attributes describe accessibility features, payment options, languages spoken and more. We use the features that fit your business and keep them current, because stale offers and outdated menus damage trust faster than having none.
Google adds, changes and retires profile features regularly. Part of management is knowing what changed this month, what it means for your listing and what to do about it, so you are not surprised when a button disappears or a new field appears in your dashboard.
Call handling
A profile only earns money if someone answers. Calls from Maps often come at busy times, and missed calls usually go straight to the next business in the list. We check how calls and enquiries from the profile are handled and can set up instant text replies to missed calls through CS+, our CRM, so no enquiry from the profile goes unanswered. Call tracking shows how many calls the profile produces and how many are missed.
Photos and video
Photos help searchers decide. We plan a steady supply of real photos: the outside of your location so people can find it, the inside, your team at work, finished jobs and products. We avoid stock images and heavily edited pictures that do not match what customers will see. Customers can also add photos, so we monitor those and report any that are inappropriate or unrelated to your business.
Short videos work the same way. A walk through the entrance, a quick look at a finished project or a greeting from the team shows searchers what to expect. They do not need to be professionally produced; they need to be honest, current and clearly about your business.
Your profile and your website must agree
A Business Profile rarely ranks well on its own. Google checks it against your website, and customers do too. If the profile lists services the website never mentions, hours that differ from your contact page or a phone number that appears nowhere else, both relevance and trust suffer. We align the two: the website gets location and service pages that match the profile’s categories and services, LocalBusiness structured data with the same name, address and phone, and an embedded map on the contact page. That is why Business Profile management is part of every SEO campaign we run, and why it also works as a standalone service for businesses whose website is already in good shape.
For service businesses that also advertise, the profile connects to paid search. Local Services Ads, location assets in Google Ads and map placements all draw on the same verified profile and its reviews, so our Google Ads team and our profile managers work from one set of business details.
Not showing up in the map pack?Send us your business name and the three searches you want to appear for. We will review your profile against the businesses that do appear. Get a proposal in one business day.
How profile management fits with other local work
Owners usually start managing the profile themselves, then find it takes more time and knowledge than expected. Categories change, Google adds and removes features, competitors suggest edits, spam listings appear beside yours and reviews need answers the same day. Management puts one accountable team on all of it.
The profile is one part of local visibility. The website pages that support it, the citations that confirm it and the links that build prominence belong to local SEO, which covers organic rankings for your services as well as the map pack. Many clients start with profile management and move to a full local SEO program once the profile is healthy; others need both from the beginning because the website is holding the profile back. We recommend the smaller scope when it is enough.
Reputation, paid search and your CRM connect here too. Reviews feed your reputation across the web, ads use the same verified listing, and every call or form from the profile should land in one place where your team can follow up. We plan these together so each part supports the others instead of pulling in different directions.
Spam listings around you
In competitive categories across the GTA, the map pack often contains listings that break Google’s rules: fake businesses at virtual addresses, names stuffed with keywords and duplicate listings for the same company. They take positions that genuine businesses should hold. We document these listings and report them through Google’s business redressal form and the suggest-an-edit tools, with evidence. Removing a spam listing above you can move your profile up without any change to your own, and it is one of the fastest wins available in crowded categories. We only report listings that clearly break the guidelines.
Citations, links and local signals
Google looks beyond the profile to judge how established a business is. Consistent listings on trusted Canadian directories, industry associations, chambers of commerce and data aggregators confirm your name, address and phone number. Links and mentions from local news, community organizations, suppliers and partners add prominence. We audit these listings, correct inconsistent details, remove duplicates and add the listings that matter for your field, without buying bulk directory packages that add hundreds of low-quality links and do little good.
Your website supports the profile as well. Location and service pages that match the profile, LocalBusiness structured data, an embedded map and clear contact details all help Google connect the two. When the profile and website agree, both perform better.
Your profile in AI answers
Google’s AI Overviews and other AI assistants increasingly answer local questions such as which clinic nearby is open on Sunday or who does kitchen renovations in a particular neighbourhood. These answers draw on business profiles, reviews, websites and other information about your business across the web. A complete, accurate profile with detailed reviews and a website that describes your services clearly gives these systems the information they need to mention you. We check how your business appears in AI answers for your main services and adjust the profile and website where information is missing or wrong.
We also watch how Google describes your business in the profile summary and the review highlights it shows. When those summaries miss your main services or focus on an old complaint, more recent reviews and clearer service descriptions usually change them over time.
What different businesses need from their profile
Every kind of business uses the profile differently, and some have professional rules about what they may say and how they may ask for reviews.
Law firms
Practice-area categories, lawyer profiles where the firm’s structure allows them, and review requests and replies that respect client confidentiality and your professional advertising rules. See our lawyer SEO page.
Dental and health clinics
Booking links, accessibility attributes, practitioner profiles and review responses that never confirm a patient relationship, in line with privacy rules and your regulatory college’s guidance. See our dental SEO page.
Home services and trades
Service-area settings instead of a public home address, job photos from real projects, emergency hours and alignment with Local Services Ads. See HVAC marketing, plumber marketing and roofing SEO.
Restaurants and retail
Menus and product listings, opening hours that change by season, photos that match what customers will see and prompt responses to reviews that mention service.
Professional and personal services
Accountants, consultants, salons, spas and studios rely on booking links, clear service lists and reviews that describe the experience. Appointment-only businesses need hours and attributes that tell people when they can visit and how to book first.
Common profile mistakes we fix
Most of the profiles we review have a few of the same problems. The primary category is too broad, so the profile never appears for the services that bring in the most money. The business name has keywords or place names added, which risks suspension. Hours are out of date, especially on holidays. The website link points to the home page instead of the most relevant location or service page. Photos are years old or show a different storefront. There are duplicate listings from a previous address or an old agency. Questions from the public sit unanswered. And the owner does not know who else has access to the profile, sometimes including former staff or a previous marketing company. Each of these is easy to fix once it has been found.
Access and ownership
Your profile belongs to your business. We ask to be added as a manager, never as the primary owner, and we review everyone who has access at the start of the engagement so former staff and previous providers can be removed. If you ever stop working with us, you simply remove our access and keep everything: the profile, the reviews, the photos and the history. We document every change we make so there is a clear record.
How we report
Each month you receive a plain report: profile views and actions, calls and direction requests, website visits from Maps, new reviews and our responses, what we posted and changed, and map pack positions for your target searches across the area you serve. We explain what moved, why we think it moved and what we will do next month, in language you can share with a partner or manager.
The first 30 days
We begin with a free review comparing your profile with the businesses that appear above you for the searches you care about. Once you decide to go ahead, the first month covers the foundation: an ownership and access check, duplicate and suspension risks, categories, services, description, hours, attributes, photos, website link tracking and consistency across the main directories. The review request routine is set up and your team is shown how to use it. Map pack positions are recorded for your target searches, so progress can be measured from a clear starting point. After that, the work moves into a monthly rhythm of posts, photos, review replies, monitoring and reporting.
What Google Business Profile management costs
Standalone Google Business Profile management is quoted in writing after the free review, because a clean single-location listing needs far less work than a suspended or multi-location one. The main cost drivers are the number of locations, the condition of each profile, whether there are suspension or duplicate problems to solve, the volume of reviews that need responses and how much photo and post work you want each month.
We separate the costs clearly. Setup work, such as fixing duplicates or recovering access, is listed apart from monthly management. The profile itself is free from Google. Any advertising, such as Local Services Ads or Google Ads, is paid to Google as ad spend and is never mixed into our fee. Profile management is also part of the scope of our local search campaigns, and SEO from CAD 1,500/month includes it where the written plan says so.
Why choose Canada Create™ as your GBP agency in Toronto
Canada Create™ has worked on local search since 2008, with 18+ years of experience for businesses in Canada and the United States. We are BBB Accredited with an A+ rating, and our office at 126 Willowdale Ave., Suite #3, Toronto is open to clients who prefer to meet in person. Our toll-free line at +1 (800) 808-9235 is answered 24/7.
We keep the work guideline-safe: no keyword-stuffed names, no virtual addresses, no bought or incentivized reviews. You keep ownership of the profile and you see every change in writing. Send us your business name and the searches you want to win, and you will get a proposal in one business day.
Talk to a strategist
Ready when you are!
Get a proposal in one business day.
Tell us your goals, budget and timeline. You get a plan, a price and a named strategist, so your next stage of growth starts now.
How Business Profile management runs
Most profiles are fully optimized within the first month; reviews, posts and positions then build month by month.
- Free profile review Days 1 to 2
We compare your profile with the businesses that appear for your target searches and send back what is holding you back.
- Audit and access Week 1
Manager access, a full audit of categories, details, duplicates and reviews, and a written plan.
- Optimization Weeks 1 to 2
Categories, services, description, attributes, photos and website link tracking completed.
- Consistency and fixes Weeks 2 to 4
Directory details aligned, duplicates handled and the website matched to the profile.
- Reviews and posts Ongoing
Review requests, responses and regular posts to keep the profile active and trusted.
- Report and refine Monthly
Actions, reviews and map-pack positions reported, with next month's priorities agreed.
Local search work by industry
Named examples are shared in your proposal with the client's permission. These pages explain how we approach each sector.
Law firms
Practice-area profiles
Categories and review requests handled within Law Society of Ontario rules.
Dental clinics
New-patient visibility
Booking links, attributes and review responses that respect patient privacy.
Home services
Service-area businesses
Service areas without a public home address and job photos by neighbourhood.
What clients say on Google
Reviews pulled live from our Google Business Profile.
Free review
Not sure where to start? Send us what you have.
Share your current site, campaign or brief. A strategist reviews it and replies within one business day with a written recommendation, scoped and priced in writing.
Why owners trust us with their Business Profile
Since 2008
Eighteen years of local search work for businesses in Canada and the United States.
Our own profile proves it
We run our Toronto office listing with the same process, and its reviews show live on this page.
BBB A+, zero complaints
Accredited by the Better Business Bureau with an A+ rating.
Guideline-safe
No keyword-stuffed names, fake addresses, bought or gated reviews.
Website and profile together
One team manages the listing and the website pages that support it.
Suspension experience
Reinstatements, duplicates and verification handled through the proper channels.
You keep ownership
We work as a manager; primary ownership stays with you.
Quoted in writing
Every fee is confirmed in writing before work starts. Get a proposal in one business day.
Google Business Profile management in Toronto: common questions
What is Google Business Profile management?
It is the ongoing work of keeping your Google Maps listing complete, accurate, active and trusted: categories, services, details, photos, posts and review responses, plus monitoring for suspensions and unwanted edits, with monthly reporting on calls, directions and map pack positions.
Is Google My Business the same as Google Business Profile?
Yes. Google renamed Google My Business to Google Business Profile. Many owners still use the old name, and both refer to the same free listing in Google Search and Maps.
Where do I go to manage my Google Business Profile?
Sign in to the Google account that owns or manages the profile, then use business.google.com or search for your business name in Google Search or Maps to see the editing tools. If another account owns the profile, access has to be recovered through Google's ownership request process, which we can handle for you.
Is Google Business Profile free to use?
Yes. Google does not charge to create, verify or update a profile, and there is no paid version that ranks higher in the organic map pack. Ads shown in Maps are a separate, paid product.
How much does Google Business Profile management cost?
Standalone management is quoted in writing after a free profile review. The cost depends on the number of locations, the condition of each profile, any suspension or duplicate problems, review volume and the photo and post work you want.
Do I really need a Google Business Profile?
If customers visit you or you travel to them, yes. Map pack results come from Business Profiles, so a business without a verified profile cannot appear there, and referred customers often check your profile before they call.
Is there a Google office I can visit for help with my profile?
Google does not offer walk-in support for Business Profiles. Help comes through the Business Profile Help Centre and the support options inside the profile. Working with a local agency gives you a person who knows your listing and answers the phone.
How long does Google Business Profile optimization take to show results?
Fixes to categories, details and duplicates can change visibility within weeks. Review growth and prominence build over months. We report map pack positions for your target searches so you can see the movement.
Why was my Business Profile suspended, and can you fix it?
Common causes are keywords added to the business name, a virtual office or mailbox address, a home address shown for a service-area business, duplicate listings or sudden bulk edits. We identify the cause, fix it and submit the reinstatement request with the evidence Google asks for.
Can you remove negative or fake reviews?
Only reviews that break Google's policies, such as spam, conflicts of interest or offensive content, can be reported for removal. For genuine negative reviews, a calm, professional response and a steady flow of new genuine reviews do far more than trying to hide them.
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