You’ve crafted the ideal welcome email for your new users and subscribers, but unfortunately, it ended up in the spam folder. This is a common challenge faced by many WordPress users, and we’ve experienced it too.
Now, it’s essential to ensure those welcome emails successfully reach your new users by resending them.
Resending welcome emails serves multiple purposes, including demonstrating your care and establishing a positive first impression and trust with your users.
Let’s explore how to effectively resend welcome emails to new users in WordPress so they land in the inbox.
Why Should You Resend Welcome Emails to New Users in WordPress?
Creating personalized welcome emails is an excellent way to enhance the communication that new users receive upon registering on your website. This approach strengthens your brand and makes your site more memorable for customers, members, and subscribers.
However, there’s a chance that the welcome emails you send may not reach your users’ inboxes. Additionally, email providers like Gmail might classify your emails as spam.
One reason for this problem is that many WordPress hosting services do not properly configure the mail function. Consequently, your welcome emails may not reach your users or could end up in the spam folder.
To resolve this problem, consider using an SMTP (Simple Mail Transfer Protocol) service. This service enables you to utilize an SMTP server for sending WordPress emails, ensuring they successfully reach your users.
An SMTP service also provides the capability to log any undelivered emails, making it easy for you to resend them.
Now, let’s explore how to log welcome emails that fail to reach new users in WordPress.
Setting Up Email Logs in WordPress
WP Mail SMTP is the top SMTP service for WordPress. It is user-friendly and integrates seamlessly with popular email services such as SendLayer, SMTP.com, Brevo (formerly Sendinblue), Gmail, Office 365, and more.
With WP Mail SMTP, you can monitor email deliverability within WordPress. The plugin records every email sent from your site and allows you to resend those that were not delivered.
Important:To access the Email Log feature and resend welcome emails to new users, you will need the WP Mail SMTP Pro version. There is also a free version available to help you get started.
First, install and activate the WP Mail SMTP plugin on your website. For detailed instructions, refer to our guide on installing a WordPress plugin.
After activation, navigate toWP Mail SMTP » SettingsAccess your WordPress dashboard and input the license key.
You can locate the key in your WP Mail SMTP account area.
Once you enter the license key, click the ‘Verify Key’ button.
Then, scroll down to the Mailer section to select your preferred method for sending WordPress emails.
Simply choose your desired mailer. The default option is PHP mail, but we advise against using it due to its unreliability.
For more details, check out our comprehensive guide on utilizing a free SMTP server for sending WordPress emails.
Next, navigate to the ‘Email Log’ tab in the WP Mail SMTP settings and enable the ‘Enable Log’ option.
This will allow you to monitor email deliverability within WordPress.
When you activate this option, additional email tracking settings will appear under the Email Log tab.
Make sure to enable Log Email Content, Save Attachments, Open Email Tracking, and Click Link Tracking to gather more information about email deliverability.
After that, select the duration for retaining the email logs.
Choose an option from the dropdown menu for Log Retention Period and click the ‘Save Settings’ button.
How to Resend Welcome Emails to New Users
Once you have set up email logging, you can identify which welcome emails failed to reach your users and need to be resent.
To begin, head over to WP Mail SMTP » Email Log in your WordPress admin dashboard.
This plugin displays all your sent emails in this section, including the email subject, recipient details, source, and whether the users opened or clicked on the email.
A red dot indicates an undelivered email, while a green dot signifies successful delivery to the user’s inbox.
To resend a welcome email that was not delivered, click on the ‘View Log’ option.
You will then see detailed logs for that specific email.
Next, go to the ‘Actions’ tab and click the ‘Resend’ button.
A popup window will appear.
Enter the recipient’s email address and click the ‘Yes’ button to resend the email.
If you have multiple undelivered emails, you can utilize the bulk resend feature from the email log screen.
Check the box next to the emails you wish to resend, then select the ‘Resend’ option from the Bulk Actions dropdown menu.
When the popup window appears, click the ‘Yes’ button to resend multiple emails.
That’s all! WP Mail SMTP will resend welcome emails and any other emails that failed to reach your new users.
We hope this article has helped you understand how to resend welcome emails for new users in WordPress. Be sure to explore our other WordPress guides to enhance your email communication.
Top WordPress Guides for Improving Email Deliverability
- [SOLVED] How to Resolve WordPress Email Sending Issues
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- Best Email Automation Tools for Your Business (Expert Recommendations)
- How to Use a Free SMTP Server for Sending WordPress Emails (3 Methods)
- Top SMTP Service Providers for High Email Deliverability
- How to Properly Configure Email Settings in WordPress
- How to Preview and Test Your WooCommerce Emails Easily
- How to Set Up Email Tracking in WordPress (Opens, Clicks, and More)
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