At CanadaCreate, we frequently receive inquiries from readers seeking a reliable cell phone plan for their small businesses to maintain communication with customers and team members.
A dedicated business cell phone plan provides the flexibility to take calls, collaborate with your team, and participate in meetings while on the move, ensuring you remain connected from anywhere in the world.
As a remote company, we understand the significance of selecting the right business cell phone plan, and we have explored numerous options to find the best fit.
In this article, we will present the top small business cell phone plans, highlighting their advantages and disadvantages, to help you choose the ideal solution for your requirements.
Why Is a Business Cell Phone Plan Essential?
A business cell phone plan is crucial for many small business owners as it allows you to separate your business communications from personal calls, facilitating easier collaboration with your team.
With an appropriate cell phone plan, your customer support team can assist customers and address their inquiries while on the go, enhancing customer retention and fostering long-term relationships.
Having a cell phone plan is essential for remote teams working across various locations, as it enhances business communication by enabling webinars and meetings to keep everyone connected.
As a business owner, you have numerous options when it comes to choosing a new phone plan for your company. You can select from traditional wireless carriers, business VoIP services, or virtual calling systems that offer dedicated business cell phone services.
A Comprehensive Guide to the Best Small Business Cell Phone Plans
If you’re short on time, take a look at this summary of the top business cell phone plans to help you make a quick decision:
| Rank | Provider | BestFor | Pricing |
| 🥇 | Nextiva | Best overall choice for small businesses | Starting at $15/month |
| 🥈 | RingCentral | Best alternative to Nextiva | Starting at $20/month |
| 🥉 | Zoom Phone | Ideal for Zoom video users | Starting at $10/month |
| 4 | Grasshopper | Perfect for solopreneurs | Starting at $14/month |
| 5 | Ooma | Best for traditional office setups | Starting at $19.95/month |
| 6 | Phone.com | Great for small budgets | Starting at $12.74/month |
| 7 | AT&T | Conventional mobile network provider | Starting at $40 per month |
| 8 | Verizon Wireless | Alternative to AT&T | Starting at $30 per month |
| 9 | Google Voice Service | For Google Workspace subscribers | Starting at $10 per month |
How We Selected the Top Business Cell Phone Plans
Our analysis goes beyond just price comparisons; we conduct thorough research to assist you in selecting the ideal business cell phone plan tailored to your requirements.
Here are the criteria we use when evaluating business cell phone plans:
- Ease of Setup and Activation:We assess how easy it is to set up and activate each plan, including the process of transferring existing phone numbers.
- Phone Number Availability:We review the variety of phone number options provided with each plan, such as local numbers, virtual numbers, vanity numbers, and toll-free numbers.
- Included Call Minutes:We evaluate the types and quantities of call minutes included in the plan, determining if they are unlimited, capped, or if there are extra charges for certain call types.
- Telephone Features:In addition to standard phone calls, our plans include advanced features such as conference calling, video conferencing, call forwarding, call recording, and auto-attendant services.
- Plan Flexibility and Customization:We prioritize plans that provide the flexibility to meet evolving business requirements. This includes the ability to add or remove lines, modify data limits, and tailor features to specific needs.
- Cost-Effectiveness and Value:We assess the overall value of each plan by considering the total cost, included features, and service reliability.
Why Trust CanadaCreate?
At CanadaCreate, we carefully evaluate the services featured in our articles through a team of dedicated professionals. Our experts conduct thorough reviews of each service, examining factors like usability, features, reliability, pricing, and more. This ensures we provide our readers with the best solutions. For more information, see our editorial process.
Now, let’s explore the top mobile plans for small businesses available today.
1. Nextiva
Nextiva is the leading VoIP (Voice over Internet Protocol) and virtual business phone service available. It is a cloud-based phone system that offers a robust array of features and is incredibly easy to set up.
At CanadaCreate, we rely on this service for our business needs.
Nextiva is commonly known as a Unified Communications as a Service (UCaaS) provider, as it combines various communication methods such as video calls, text messaging, voice calls, and collaboration tools into a single platform.
Nextiva offers applications for mobile devices, tablets, desktops, and even traditional desk phones, allowing your team to utilize a dedicated business phone number or extension without the need for multiple devices, which helps to cut costs.
Some of the features included are an auto-attendant system, high-definition video conferencing, unlimited nationwide calling and SMS, free number porting, toll-free numbers, voicemail notifications via email, a cloud-based VoIP call center, Wi-Fi calling, cloud PBX, caller ID details with call pop, and more.
The VoIP service enhances team communication and automates various workflows. For instance, you can implement email automation and set up automated responses to swiftly address customer inquiries received through your WordPress site.
Another advantage of using Nextiva is its seamless integration with various communication tools and customer relationship management systems such as Salesforce, Google Contacts, Zendesk, Oracle Sales Cloud, Zoho, and others.
Nextiva provides three distinct business cell phone plans for you to select from.
- Core – Starting at just $23 per user per month, this plan includes unlimited voice and video calls, unlimited conference calls and video meetings, mobile and desktop SMS/MMS capabilities, integration with Outlook and Google contacts, and more.
- Engage – Priced from $50 per user per month, this plan includes all the features of the Core plan plus toll-free numbers, call center capabilities, queuing, a website chatbot, advanced reporting, Microsoft Teams integration, and additional benefits.
- Power Suite – This comprehensive plan includes all features offered by Nextiva for $75 per user per month. It also provides advanced interactive voice response (IVR), intelligent call routing, a supervisor dashboard, and more.
🎁 Bonus: CanadaCreate users can enjoy a 35% discount on the Core plan with our exclusive Nextiva coupon, allowing you to start for just $15 per user per month!
If you’re searching for a small business cell phone plan that doesn’t require a separate device and enables sharing the business phone number among multiple team members, Nextiva is the ideal choice.
We use Nextiva for our business communications, and it’s also trusted by leading organizations such as United Way, Taco Bell, YMCA, and Stanford University.
2. RingCentral
RingCentral is a top choice for business cell phone services that enhances your online presence. This VoIP provider enables your support team to assist customers from anywhere through its mobile app for Android and iOS, as well as a desktop application.
This allows you to adopt a bring your own device (BYOD) policy, empowering your team to use their personal devices for work tasks from any location at any time.
With RingCentral, you benefit from unlimited calls within the US and Canada, voice-to-text capabilities, video conferencing, business SMS, internet fax, toll-free numbers, and much more.
RingCentral also features an auto-attendant and advanced call handling options, enabling support agents to view caller interaction history, access real-time analytics, and allow managers or team members to take over calls seamlessly.
RingCentral provides four business cell phone plans, and the best part is that you can try it out with a 14-day free trial.
- CoreStarting at just $20 per user per month when billed annually, this plan includes a toll-free number, unlimited calling within the US and Canada, SMS and MMS messaging, interactive voice response (IVR), single sign-on, analytics, and additional features.
- AdvancedFor $25 per user per month (billed annually), the Advanced plan provides all the features of the Core plan, plus auto call recording, enhanced call monitoring and management, internet fax capabilities, and more.
- UltraAt $35 per user per month (billed annually), the Ultra plan offers additional benefits such as unlimited storage, unlimited HD video conferencing, file sharing, customizable business insights, and more.
3. Zoom Phone
Zoom Phone is a cost-effective virtual phone service designed for business use. It integrates seamlessly with the popular Zoom Meetings platform, allowing you to make calls, host video meetings, and communicate with your team all within a single application.
This service includes essential VoIP features such as call transfer, call forwarding, voicemail with transcription, auto attendants, a dial-by-name directory, holiday and business hours routing, call recording, call monitoring, music on hold, Slack integration, and much more.
Setting up Zoom Phone is straightforward and user-friendly. Just select a plan, choose your phone number, and you can start making calls using the Zoom mobile or desktop app immediately.
Zoom offers three distinct plans tailored to your requirements, each providing a phone number for use in the US and Canada.
- US & Canada Metered – This plan costs $10 per month per user and includes unlimited internal calls, metered outbound calls, and support for multiple devices. It also features domestic SMS and MMS capabilities.
- US & Canada Unlimited – Priced at $15 per month per user, this plan offers unlimited internal and outbound calling, though international calls incur additional charges.
- Global Select – At $20 per month per user, this plan provides unlimited regional calling in one of 48 available countries, including France, Brazil, Japan, the UK, Mexico, and Germany. It also includes a direct dial number.
You can enhance your plan with an optional add-on that allows unlimited calling to 19 countries with any of the unlimited plans.
4. Grasshopper
Grasshopper is an excellent and cost-effective virtual phone service designed for small businesses, offering a range of valuable features.
Grasshopper provides a toll-free number, a local number, and a customizable vanity number. You can easily transfer users to an existing virtual number. This cloud-based phone service includes both a desktop and mobile app, allowing you to make calls and respond to messages from any location.
Additionally, you can create personalized greetings to welcome callers and ensure you never miss a call by forwarding customers to another phone or team member. The service also includes features like virtual fax, voicemail, call management, analytics, and more.
However, Grasshopper is only available in the USA and Canada. On the bright side, you can take advantage of a 7-day free trial with three premium plans.
- True Solo – This plan costs $14 per month and includes 1 phone number and 1 extension.
- Solo Plus – Available for $25 per month, this plan offers 1 phone number, 3 extensions, and unlimited users.
- Small Business – For $55 per month, you can access unlimited extensions, unlimited users, and up to 4 phone numbers.
5. Ooma
Ooma is a comprehensive virtual phone service designed for small businesses. It offers a variety of features to keep you connected with your customers and remote team members.
This phone service provides high-definition audio, video conferencing, messaging, virtual receptionists, free 1-800 toll-free numbers, and complimentary local phone numbers. Additionally, it includes mobile applications that allow you to take calls and respond to customer inquiries while on the move.
Furthermore, the Ooma Office suite is user-friendly and ready to use right out of the box. With Ooma Office, you can participate in meetings and video conferences, ensuring your team stays connected.
Ooma also offers features such as voicemail transcription, online faxing, advanced call blocking, call recording, call forwarding, unlimited calling within the US, Canada, Mexico, and Puerto Rico, competitive international calling rates, and more.
Ooma provides three pricing plans tailored for small business cell phone users.
- Essentials – This plan costs $19.95 per month per user and includes many features such as a mobile app, virtual receptionist, call transfer, call logs, unlimited calling in the US, Canada, Mexico, and Puerto Rico, and more.
- Pro – This plan is priced at $24.95 per month per user and offers additional features like a desktop app, call recording, enhanced call blocking, caller ID matching, videoconferencing, and more.
- Pro PlusThis plan costs $29.95 per month for each user and includes all the features of the Pro plan, plus additional capabilities such as CRM integration, team chat, hot desking, call queuing, and more.
6. Phone.com
Phone.com is a flexible virtual phone service ideal for small businesses and startups. It provides affordable pricing options and allows you to customize plans based on your specific business requirements.
The VoIP service includes mobile and desktop applications, enabling you to manage customer service from the office or while on the go.
With Phone.com, you gain access to features like audio conferencing, call analytics, call recording and screening, call forwarding, text messaging, fax-from-phone capabilities, and much more.
Phone.com offers three pricing plans with a monthly billing cycle, allowing you to mix and match according to your needs. Additionally, each plan includes a 30-day money-back guarantee.
- Basic UsersStarting at $12.74 per month per user (billed annually), this plan provides 500 minutes and includes video conferencing for up to 10 participants, document sharing, fax-from-phone features, and more.
- Plus UsersThis plan costs $18.69 per month per user when billed annually. It includes all the features of the basic user package, plus unlimited calling, compatibility with IP desk phones, voicemail transcription, and business text messaging.
- Professional UsersThis plan is priced at $27.19 per month per user, billed annually, and offers all the features available from Phone.com. Additionally, you gain access to advanced call management tools, including call recording, call analytics, and CRM integrations.
7. AT&T
AT&T is one of the largest wireless carriers in the United States, providing unlimited domestic mobile data, talk time, and text messaging. It serves as an excellent alternative to VoIP business cell phone plans, ensuring outstanding call quality.
With AT&T, you enjoy no roaming charges, unlimited talk time, and instant messaging for both Mexico and Canada. They also offer shared data plans, allowing data sharing among up to 25 phones, tablets, and other devices.
Additionally, there is an international add-on that enables you to make calls and send messages to over 210 countries. Each mobile plan includes access to 5G and 5G+ networks, ensuring you won’t experience slow internet speeds.
In addition, AT&T provides a video streaming option, with video quality varying based on your selected plan. The company also implements robust security features to safeguard your business, including spam and fraud call blocking, identity monitoring, safe browsing, and more.
AT&T offers three business cell phone plans, allowing you to choose up to 10 lines per plan. The pricing decreases when you select between 6 to 10 lines. Additionally, if you exceed your data limit, your internet speeds will be reduced to 128 Kbps.
We will present pricing options for plans with 6 or more lines.
- Business Unlimited Standard – At $40 per month per line, this plan includes essential security features, 5G/5G+ connectivity, standard definition video streaming, and 5GB of mobile hotspot data per line, among other benefits.
- Business Unlimited Advanced – This plan is available for $45 per month per line, offering HD video streaming, 100GB of mobile hotspot data per line, and enhanced security features.
- Business Unlimited Premium – Priced at $55 per month per line, this plan provides advanced mobile security features, business fast track, HD and 4K video streaming, and 200GB of mobile hotspot data per line.
8. Verizon
Verizon is a reliable wireless carrier for your business cell phone requirements, offering some of the top cell phone plans with features such as unlimited calling, texting, and data within the United States.
With Verizon, you benefit from extensive high-speed data coverage throughout the USA and select international locations. They also provide flexible options for adding unlimited data for tablets, but you’ll need compatible devices and access to 5G network coverage in your area.
Additionally, Verizon offers various security features for businesses. You can utilize their call filter to block spam calls, safeguard your device against phishing and web threats, receive Wi-Fi protection alerts, and more.
Verizon provides three distinct business pricing plans, allowing you to choose the number of lines you need. Adding more phone lines will reduce the overall cost per line.
- Business Unlimited Start 5G – This plan costs $30 per line per month, offering unlimited talk, text, and data. It includes 5G/4G LTE, an unlimited mobile hotspot, and a spam call filter. You can also enjoy a $5 monthly discount for opting for paperless billing and autopay.
- Business Unlimited Plus 5GThis plan is available for $40 per line each month. It offers 5G ultra-wideband connectivity, 100GB of high-speed data, and enhanced security features.
- Business Unlimited Pro 5GThis unlimited plan costs $45 per line per month. It includes all the benefits of the Start and Plus plans, plus unlimited premium network access and additional perks. With unlimited data, you won’t incur any overage fees.
Bonus: Google Voice
Google Voice is the final cell phone plan on our list, providing a virtual phone service ideal for businesses. It allows you to operate from anywhere, as it is compatible with mobile devices, laptops, and supported desktop phones.
Google Voice features a user-friendly interface that simplifies the management of your workflows, tasks, and billing all in one platform.
Currently, Google Voice is available only in the US. However, it offers free calls to the US from any country, free calls to Canada from the US, and unlimited SMS within the US.
Additional features of Google Voice include spam call blocking, voicemail transcriptions, and seamless integration with Google Workspace. You can easily connect Google Voice with Google Meet and Calendar.
Google Voice offers three different monthly plans to choose from.
- StarterThis plan costs $10 per user each month and allows up to 10 users across 10 domestic locations. Please note that international use of Google Voice is not permitted with this plan.
- StandardAvailable for $20 per user per month, this plan supports an unlimited number of users and domestic locations, along with essential features. It also includes an auto attendant, Ring Groups, desk phone support, and eDiscovery for calls, voicemails, and SMS records.
- PremierFor $30 per user per month, this plan provides unlimited users, both domestic and international locations, and advanced features such as detailed usage and activity reporting.
Which Small Business Cell Phone Plan is the Best?
If you seek a VoIP business phone service that offers extensive flexibility and features, we highly recommend Nextiva.
Nextiva is user-friendly, enabling you to stay connected with your customers and team from anywhere. It provides mobile, desktop, and tablet applications, allowing you to manage calls, attend meetings, streamline workflows, and deliver an excellent customer experience on the go.
RingCentral and Zoom Phone are excellent alternatives to Nextiva, completing the top three providers on our list.
If you prefer a traditional wireless carrier, consider AT&T. They provide unlimited texting, calling, and data, with an option for international calling and messaging. Additionally, if you use an Apple iPhone or Samsung Galaxy, you can enjoy unlimited 5G service with traditional carriers.
Important Note:We explored various other small business cell phone plans not included in this article, such as T-Mobile and Boost Mobile. We chose not to list them all here to avoid overwhelming you with too many options.
Frequently Asked Questions about Small Business Cell Phone Plans
We have assisted thousands of small business owners in selecting the ideal cell phone plans for their requirements. Below are answers to some of the most commonly asked questions regarding small business cell phone plans based on our expertise.
What is the typical cost of small business cell phone plans?
The overall cost of your small business cell phone plan will vary based on the features you need and the number of lines you require.
Typically, a small business cell phone plan ranges from $19 to $50 per user each month. The cost can vary based on the features you require, and additional charges may apply depending on the specific terms of your chosen plan.
Is it possible to use my personal cell phone for business purposes?
Absolutely! If you already own a cell phone, there’s no need to purchase a new one for your business needs.
Companies like Nextiva provide applications that allow you to use a distinct business phone number or extension on your current mobile device.
Can I utilize a prepaid phone for my business?
Yes, you can use a prepaid phone, often referred to as a pay-as-you-go phone, for business purposes.
However, keep in mind that prepaid phones typically offer only basic services. You may miss out on essential advanced features that businesses often require.
Which provider offers the best cell phone plans for small businesses?
According to our expert analysis, the top small business cell phone plans are offered by Nextiva, RingCentral, and Zoom Phone.
We hope this article assists you in finding the ideal business cell phone plans. You may also want to check out our guide on purchasing a vanity number for your website, as well as our comparison of Nextiva, RingCentral, and Ooma.
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